Organizational Learning Assessment

Process Assessment

  • Are your investments in training and development meeting or exceeding expected pay off?
  • Are you meeting or exceeding your expectations on relevant innovations?
  • Do you feel that your organization is getting smarter?

Organizational learning is the process by which organizations learn. Individual learning does not result in organizational learning. You need an effective organizational learning process. Organizational learning has been associated with innovation and competitiveness. Experts are proposing that organizational learning may become the most important source of competitive advantage in the global economy.

What Does Our Organizational Learning Scale Measure?

Our scale assesses the six components of the organizational learning process that allow companies to learn effectively as organizations. These components are:

  1. Information Acquisition: the process by which an organization obtains information from internal and external sources.
  2. Information Distribution: the process of sharing information and data among individuals, groups or different units of the organization. It only involves making it available to others, and it does not include explaining or discussing.
  3. Information Interpretation: the process in which an organization makes sense of the new information that has been acquired and shared with group members. It is explanation only, and does not include significant discussion and much less reaching agreement about its meaning.
  4. Knowledge Integration: the development of a shared understanding between organizational members regarding the meaning or interpretation of the information. It may require extensive discussions, assessment, reflections and results in reasonable agreement.
  5. Organizational Memory: the way in which information and knowledge is stored by the organization and its members for future use.
  6. Knowledge Institutionalization: the process of embedding learning that has occurred in individuals and groups into the organization. This information or knowledge is actually being used, and it is now part of the way of doing things in the organization. It includes systems, structures, procedures, strategy and culture.

When Should An Organization Use the Organizational Learning Scale?

A company should utilize this tool when looking to improve their organizational learning processes to remain competitive in the global marketplace. The report will help to:

  • Target information breakdown across organizational functions and levels.
  • Identify areas to improve organizational learning processes.
  • Increase ROI on the money spent to buy or generate data, information, and the ideas that propel innovation.
  • Benchmark your company’s learning sub-processes to other companies in your industry.

Who Should Use the Organizational Learning Scale?

  • Management or senior leaders looking to assess their organizational learning process for strategic growth, innovation and efficiency.
  • Consultants who want a tool to diagnose the organizational learning processes of their clients during a needs assessment. Contact Dr. Flores for a copy of the Sample Organizational Learning Assessment Report.

=> Contact Dr. Flores to schedule a preliminary cost-free consultation at (312) 576-0142.